Terms and Conditions
Fortitude AI LtdLast Updated: [01.01.2022]
1. Introduction
These Terms and Conditions (“Terms”) govern the use of the services (“Services”) provided by Fortitude AI Ltd (“the Company”, “we”, “us”, or “our”), including but not limited to pay monthly websites, social media campaigns, and AI chatbots.
2. Acceptance of Terms
By engaging with us and using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
3. Payment and Fees
3.1 The first payment for the Services is due upon the commencement of the Service.
3.2 The Services are billed on a monthly basis and are non-refundable.
3.3 All payments must be made in British Pounds (GBP).
4. Service Commencement
4.1 Upon receipt of the first payment, we will begin building the website, campaign, or bot as per the agreed specifications.
4.2 The timeline for the completion of the Services will be communicated to the client in writing.
5. Service Renewal and Termination
5.1 The Services are offered on a pay-monthly basis. It is the client’s responsibility to ensure that their monthly payment is made on time.
5.2 If a monthly payment is not received by us by the due date, the Services, including but not limited to the website, social media campaign, and chatbot, will be suspended until payment is received.
5.3 In the event of non-payment, we reserve the right to terminate the Services and discontinue the client’s access to the website, social media campaign, and chatbot.
6. Cancellation Policy
6.1 Clients may cancel their subscription to the Services at any time. To cancel, clients must notify us in writing.
6.2 Upon cancellation, no further payments will be charged, but no refunds for previous payments will be issued.
7. Liability and Disclaimer
7.1 We make no warranties or guarantees regarding the performance or outcomes of the Services.
7.2 We shall not be liable for any direct, indirect, or consequential losses or damages incurred in connection with the use of our Services.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to These Terms
We reserve the right to modify these Terms at any time. We will make reasonable efforts to notify clients of any changes. Continued use of our Services after changes to these Terms constitutes acceptance of those changes.
10. Contact Information
For any questions regarding these Terms, please contact us at:
Fortitude AI Ltd
The Corrals, London Road, Kelvedon, Essex, CO5 9AP
info@fortitude-creative.co.uk
07369 221 058